Fireflies.ai Review: Features, Use Cases, Pricing & More (2025)
In today’s meeting-heavy work culture, professionals waste 4-6 hours per week just taking notes and chasing action items. After testing dozens of tools, our Fireflies.ai review reveals why it’s become our top-rated AI meeting assistant for 2024.
Why This Fireflies.ai Review Matters
Most teams lose valuable insights in:
✖ Forgotten action items
✖ Messy manual notes
✖ Unsearchable recordings
Fireflies.ai solves this by automatically:
🔹 Joining your Zoom/Teams meetings
🔹 Delivering 90%+ accurate transcripts
🔹 Creating AI-powered summaries
🔹 Tracking decisions and next steps
In our Fireflies.ai review testing, the tool saved our team 22 hours in one month by eliminating manual note-taking.
What is Fireflies.ai?
Fireflies.ai is an AI meeting assistant that joins your virtual meetings (Zoom, Google Meet, Microsoft Teams, etc.) to record, transcribe, and generate summaries. It uses NLP (Natural Language Processing) to extract key insights, action items, and decisions—saving hours of manual note-taking.
How Does Fireflies.ai Work? Step by Step In this Fireflies.ai review
- Joins Meetings Automatically – Integrates with calendar apps (Google, Outlook) to auto-join scheduled meetings.
- Records & Transcribes – Captures audio and converts speech to text with high accuracy.
- Generates AI Summaries – Identifies key points, decisions, and action items.
- Search & Share – Users can search transcripts and share notes with team members.
How to Set Up Fireflies.ai with Zoom & Microsoft Teams (Step-by-Step Guide 2024)
Fireflies.ai supercharges your meetings by automatically joining, recording, and transcribing them. Follow this complete setup guide to integrate it with Zoom and Microsoft Teams.
📌 Part 1: Setting Up Fireflies.ai with Zoom
Step 1: Create a Fireflies.ai Account
- Go to Fireflies.ai
- Click “Sign Up Free” (Google/SSO or email)
- Select your role (Sales, Recruiting, etc.)
Step 2: Connect Zoom
- In Fireflies dashboard, go to Settings → Integrations
- Click “Connect” under Zoom
- Authorize Fireflies to access your Zoom account
Step 3: Configure Auto-Join Settings
- Go to “Meeting Settings”
- Enable:
- ✅ “Auto-join meetings”
- ✅ “Record Zoom meetings automatically”
- (Optional) Set meeting types to record (1:1, group, webinars)
Step 4: Test Fireflies in a Zoom Meeting
- Start a Zoom meeting
- Check participants list – “Fireflies Bot” should join automatically
- After meeting, transcript appears in Fireflies dashboard (takes 5-10 mins)
📌 Part 2: Setting Up Fireflies.ai with Microsoft Teams
Step 1: Install Fireflies Teams App
Step 2: Add Fireflies to Meetings
- Open Microsoft Teams
- Go to Apps → Search “Fireflies.ai” → Install
- Grant permissions (mic access, calendar)
Option A: Auto-Join (Recommended)
- In Fireflies web dashboard, go to Integrations → Microsoft Teams
- Click “Connect” and authenticate
- Enable “Auto-join meetings” in settings
Option B: Manual Invite
- In Teams meeting, click “Participants”
- Type “Fireflies Bot” and invite
Step 3: Verify Setup
- Fireflies icon appears in meeting chat once joined
- Transcripts process post-meeting (check Fireflies dashboard)
⚙️ Advanced Configuration Tips
- Customize Transcripts
- Add industry terms in Vocabulary Builder (Business plan)
- Set speaker names manually for accuracy
- Automate Workflows
- Connect Slack to get summaries after meetings
- Use Zapier to send tasks to Asana/Trello
- Privacy Controls
- Exclude private meetings in “Blocklist”
- Set team permissions for sensitive recordings
🚨 Troubleshooting Common Issues
| Problem | Solution |
|---|---|
| Fireflies not joining Zoom | Check calendar permissions & re-auth |
| Incomplete transcripts | Ensure stable internet connection |
| Delayed summaries | Larger meetings take longer (30+ mins) |
| Speaker misidentification | Edit names post-meeting |
✅ Final Checklist
✔ Zoom/Teams account connected
✔ Auto-join enabled in settings
✔ Tested with a dummy meeting
✔ Configured notifications (Slack/Email)
Fireflies now runs silently in your meetings, delivering searchable transcripts, AI summaries, and action items automatically.
Pro Tip: Use the mobile app (iOS/Android) to review meetings on-the-go!
Need help? Comment below or visit Fireflies Support. 🚀
Fireflies.ai is packed with powerful AI-driven features (This Fireflies.ai review gives complete overview)
1. Automated Meeting Recording & Transcription
✔ Joins Meetings Automatically – Syncs with Google Calendar, Outlook, and other scheduling tools to auto-join meetings.
✔ Multi-Platform Support – Works with:
- Zoom
- Google Meet
- Microsoft Teams
- Webex
- Skype
- RingCentral
- Dialpad
- And more (via direct invite)
✔ Real-Time Transcription – Converts speech to text with high accuracy (supports 60+ languages).
✔ Speaker Identification – Distinguishes between different participants in a meeting.
✔ Cloud Storage – All recordings & transcripts are securely stored and searchable.
2. AI-Powered Meeting Summaries & Insights
✔ Smart Summaries – Generates concise bullet-point summaries post-meeting.
✔ Key Topic Detection – Identifies important discussion points (e.g., pricing, deadlines, objections).
✔ Action Items & Tasks – Automatically extracts follow-ups (e.g., “John to send proposal by Friday”).
✔ Decisions & Highlights – Flags critical conclusions made during meetings.
✔ Sentiment Analysis – Detects tone (positive, neutral, negative) in conversations (useful for sales & support teams).
3. Search & Knowledge Management
✔ AI Search – Find discussions using keywords, dates, or speakers.
✔ Conversation Intelligence – Track frequently mentioned terms (e.g., competitors, product features).
✔ Custom Vocabulary – Add industry-specific terms for better accuracy (Business & Enterprise plans).
✔ Playback & Speed Control – Listen to recordings at 0.5x to 3x speed.
4. Collaboration & Sharing
✔ Share Notes & Transcripts – Send via email or direct link.
✔ Comment & Annotate – Add notes to specific parts of the transcript.
✔ Slack Integration – Get meeting summaries directly in Slack channels.
✔ Team Workspaces – Organize meetings by department or project.
5. Integrations & Workflow Automation
Fireflies.ai connects with 50+ apps, including:
✅ CRM – Salesforce, HubSpot, Pipedrive
✅ Project Management – Asana, Trello, Notion, ClickUp
✅ Cloud Storage – Google Drive, Dropbox, OneDrive
✅ Communication – Slack, Microsoft Teams
✅ Automation – Zapier, Make (for custom workflows)
6. Security & Compliance
✔ Encrypted Storage – Data is protected with AES-256 encryption.
✔ GDPR & SOC 2 Compliant – Meets enterprise security standards.
✔ User Permissions – Control who can access recordings.
✔ Single Sign-On (SSO) – Available for Enterprise users.
7. Additional Advanced Features
✔ Custom Meeting Templates – Pre-defined formats for sales calls, interviews, standups.
✔ API Access – Build custom integrations (Enterprise plan).
✔ Mobile App (iOS/Android) – Access transcripts on the go.
✔ Voice Command Detection – Recognizes phrases like “Let’s circle back” or “Action item.”
✔ Meeting Analytics Dashboard – Track meeting duration, speaker talk time, and engagement trends.
Use Cases & Who Should Use Fireflies.ai?
1. Sales Teams
- Review customer calls for insights.
- Track objections and responses.
2. Recruiters & HR
- Document interviews and candidate responses.
- Share feedback with hiring teams.
3. Project Managers
- Capture meeting decisions and action items.
- Sync tasks with Asana/Trello.
4. Remote & Hybrid Teams
- Ensure no critical discussion is missed.
- Improve transparency across distributed teams.
5. Students & Professionals
- Record lectures & webinars for later review.
Fireflies.ai Pricing (2024 Plans)
Which Plan Should You Choose Based on Features?
| Feature | Free Plan | Pro ($10/user/mo) | Business ($19/user/mo) | Enterprise (Custom) |
|---|---|---|---|---|
| Transcription Mins | 800 mins (limited) | Unlimited | Unlimited | Unlimited |
| AI Summaries | ✅ | ✅ | ✅ | ✅ |
| Integrations | Basic (Slack, Google Drive) | Advanced (CRM, Zapier) | All integrations | Custom API |
| Custom Vocabulary | ❌ | ❌ | ✅ | ✅ |
| Team Workspaces | ❌ | ✅ | ✅ | ✅ |
| SSO & Advanced Security | ❌ | ❌ | ❌ | ✅ |
Alternatives to Fireflies.ai
| Feature | Fireflies.ai | Otter.ai | Fathom | Notta |
|---|---|---|---|---|
| Real-time Transcription | ✅ | ✅ | ✅ | ✅ |
| Automated Meeting Joining | ✅ | ❌ | ✅ | ❌ |
| AI Meeting Summaries | ✅ | ✅ (Pro+) | ✅ | ✅ |
| Speaker Identification | ✅ | ✅ | ✅ | ✅ |
| Multi-language Support | 60+ | 30+ | English only | 50+ |
| CRM Integrations | ✅ (Salesforce, HubSpot) | ❌ | ❌ | ✅ (Limited) |
| Task & Action Item Tracking | ✅ | ❌ | ✅ | ❌ |
| Search Within Transcripts | ✅ | ✅ | ✅ | ✅ |
| Free Plan Available | ✅ (800 mins) | ✅ (300 mins) | ✅ (Unlimited) | ✅ (180 mins) |
| Pricing (Paid Plans) | 10−10−19/user/mo | 10−10−20/user/mo | Free (for now) | 12−12−25/user/mo |
| Slack/Teams Integration | ✅ | ✅ | ✅ | ✅ |
| Custom Vocabulary | ✅ (Business+) | ✅ (Enterprise) | ❌ | ❌ |
| API Access | ✅ (Enterprise) | ✅ (Enterprise) | ❌ | ✅ |
| Offline Transcription | ❌ | ✅ | ❌ | ✅ |
Key Takeaways: Which One Should You Choose?
🔥 Best for Sales & Business Teams: Fireflies.ai
✔ Best CRM integrations (Salesforce, HubSpot)
✔ Superior action item tracking
✔ Unlimited transcriptions on Pro plan
🎤 Best for Real-Time Collaboration: Otter.ai
✔ Live transcript editing
✔ OtterPilot for auto-joining (paid feature)
✔ Offline transcription support
💡 Best Free Option: Fathom
✔ Completely free (for now)
✔ Simple, clean interface
✔ Good for basic Zoom/Meet summaries
🌍 Best for Multilingual Teams: Notta
✔ Supports 50+ languages
✔ One-click export to text/PDF
✔ Good for international meetings
Final Recommendation
- Sales/CRM-heavy teams? → Fireflies.ai
- Need live collaboration? → Otter.ai
- Want a free tool? → Fathom
- Non-English meetings? → Notta
Try Fireflies.ai (Free Plan) → https://fireflies.ai
Final Verdict: Is Fireflies.ai Worth It?
🔥 Yes! Fireflies.ai is a game-changer for teams drowning in meetings. It saves time, improves productivity, and ensures no critical detail is lost.
👍 Pros:
✔ Accurate transcriptions
✔ Smart AI summaries
✔ Wide app integrations
👎 Cons:
✖ Limited free plan
✖ No offline transcription
Best For: Sales teams, recruiters, project managers, and remote workers.
Get Started with Fireflies.ai
Ready to automate your meeting notes? Try Fireflies.ai for Free or upgrade to a paid plan for unlimited features.
FAQ
Q: Does Fireflies.ai support live meetings?
A: Yes, it joins live calls on Zoom, Teams, and other platforms.
Q: Can I edit transcripts?
A: Yes, users can manually correct errors in the text.
Q: Is Fireflies.ai GDPR compliant?
A: Yes, it follows data protection regulations.
Final Thoughts
Fireflies.ai is one of the best AI meeting assistants available today. Whether you’re a freelancer, team leader, or executive, this tool can 10x your meeting productivity and this Fireflies.ai review gives you complete overhaul of the tool.
Have you tried Fireflies.ai? Share your experience in the comments! 🚀
