Engaging Customers and users to your blog, is so crucial for success of your blog or website. Having a Live Chat helps in engaging your users with ease. You can easily answer your customer’s queries and increase the chances of conversions in case of E commerce websites. Also on blog site you can address your users’ issues and resolve them online, which create trust factor among your audience.
Add a powerful sales page,a landing page an appealing offer for your product and a live chat functionality, and get business profit shoot through the roof.
In this post we will discuss about different Live Chat options which help you in deciding which Chat Plugin is right for you and your business.
So Let’s look at 6 Best WordPress Chat Plugins
Best WordPress Chat Plugins
LIVE CHAT
As the name indicates its direct contact with the customers, it will speed up your customer service and positively impact your sales. Use LiveChat to assist your visitors exactly when they need it. This means more purchases and a higher average order value. Solve customer problems in real-time. It reduces cost as it can handle more clients at the same time.
LiveChat is trusted by 30,000+ companies worldwide like Paypal, Mcdonalds and more. Live Chat has rich set of Chat tools like messages sneak peek which helps in knowing everything that your customers are typing and is visible to you before they send it over. You can search for an answer faster and respond in seconds. Also have canned responses, chat tags, rich messages, option of file sharing, chat archives, chat transfers and chat ratings.
With LiveChat have more customer engagement with targeted messages, messaging mode which allows asynchronous conversations, have eye catching offers, have customize chat windows, chat history, chat routing wherein chats can be automatically routed to agents or selected manually from the queue and have ticket forms.
LiveChat provides complete customization wherein you set the themes, colors and position of chat widget and choose the best setup as per each device. Add Agent profile which provide human touch to chats. Chats and greetings can be translated in 45 different languages and incorporate chat boosters which offers instant answers.to your customers.
LiveChat provides all sort of data summary, chat reports, data reports, agent reports, ticket reports and more within its dashboard. LiveChat provides complete security with each connection to Live Chat servers is encrypted with 256bit SSL protocol, both for agents and customers. It provides credit card masking, access restriction rules, GDPR compliance and privacy shield certified.
LiveChat is easily integrated with 200+ apps like google analytics, FB Messenger, Mailchimp, Hubspot, Salesforce and many more.
ChatBot
ChatBot is a complete AI Chatbot platform for business with clients like HTC, Unilever, Moody etc. Chat Bot is product of Live Chat Inc. With Chabot, automating customer service is a breeze. Create new bots in minutes with diverse templates like sales, bookings, recruitment, and more which enables you to scale your customer care without scaling up the headcount.
With Drag and drop feature add new elements to adapt each, to your needs. ChatBot provides Excellent 24/7/365 customer support. With Chatbot Academy master your bot creating skills with lessons prepared by experts, and complete your first chatbot with ease. Get more customers with a multilingual chatbots and much more.
Also its fully integrated with Zapier which helps to connect with your favorite app to automate tasks, also WebHooks Automatically exchange information between ChatBot and web services and Integrate ChatBot with LiveChat to balance AI efficiency with a human approach.
ChatterPal
With Chatterpal Rapidly Grow & Scale Your Business Using Next-Generation Smart Chat Automation & Life-Like 3D-Animation.
Chatterpal helps in Converting Ordinary Websites, Blogs & Funnels into SMART Sales Machines, Engage and Captivate Attention with Interactive 3D Avatars & Award-Winning Text-to-Speech.
ChatterPal gives you your very own AI-powered personal chat agent, who’s always on the job 24/7.
Also Create Unlimited ChatterPals For Yourself or Sell To Clients Using Commercial License. Chatterpal integrates with all leading platforms like WordPress, Leadpages, Unbounce etc.
LandBot
With 50000+ plus clients, Landbot manages and automates conversations on the main messaging channels to help you convert smarter, every time. Design, deploy, and analyse your conversational strategies from the same place, sending the information across without a code.
With Code-Free Drag-and-Drop Interface one can design functional and customized bots in minutes. The Landbot platform provides a simple way to integrate videos, gifs, and images inside the conversation flow. Launch a bot for lead generation, product launch, event registration, job application, and more with pre-built templates.
Connect your customers on Webpages and also on WhatsApp. A great tool to have and enhance customer conversations. Landbot allows full integrations with Zapier, slack, Mail chimp, Salesforce, stripe etc.
collect.chat
Collect.Chat is used by 25000+ business worldwide, which includes marquee names like AirBnb, Gov.Uk and many more. With basic feature of Drag and Drop Chat Builder, build your chatbot in few minutes without any coding knowledge.
With prebuilt templates, one can create chat bots for various industries like real estate, education, health, IT and software, food and restaurant and for events planning. Collect.Chat helps in Visualizing the data collected and solve pain points and make better decisions for your business.
Collect.Chat can be install via a plugin, Copy paste Snippet JS Code, share links and Email developer. With Collect.chat manage all your bookings using Google Calendar Integration and it also intelligently detects timezones and adjusts your available time slots.
Also Collect.chat automates your workflow by allowing you to connect with any tool you use, such as Salesforce, Google Sheets and more. Lastly it provides 100% automated messaging.
The chatbot changes the flow of the conversation, depending on the way users communicate. And it chats with each & every visitor on your website and thereby increasing sales and with less efforts.
TIDIO
Tidio is used by 300000+ websites worldwide. With Tidio Chatbots employ AI solutions to recognize customers’ queries and act upon them. They can also save abandoned carts, offer discounts, generate leads, and much more all done 24/7. With Tidio create welcome ChatBot, Lead Generation Chatbot, abandoned Card Chatbot etc.
Tidio Live Chat features includes customizing your chat widget to match your brand, learn who browses your website ,chat live and answer queries , automate chats with use of AI and monitor results and integrate with the most popular platforms like Shopify, WordPress, WIX etc. And sky rocket your sales with best customer service.